Our returns policy allows for a 30-day return window from the date of delivery. After this period has elapsed, we regrettably cannot offer refunds or exchanges.
We accept returns on products that:
For health and safety reasons, we cannot accept returns on:
Important: Please note that the return shipping address may differ from the original dispatch address. Always use the return address provided by our customer service team.
Once we receive your return:
If you receive damaged or faulty items, please contact us within 48 hours of delivery with photos of the damage. We will arrange replacement or refund at our expense.
For business accounts and bulk orders, please contact our customer service team directly to discuss return arrangements.
International customers are responsible for return shipping costs and any applicable customs charges. Please contact us for specific guidance on international returns.
If you have any questions about our returns policy, please contact us: