Shipping Policy

Delivery Information

At Cottage Seeds, we are committed to providing reliable and efficient delivery services to our customers throughout the United Kingdom and beyond. We process orders Monday through Friday, ensuring your seeds reach you in optimal condition.

UK Mainland Delivery

• Standard Delivery (2-4 working days)
  • Free on all orders over £30
  • £3.95 for orders under £30
  • Delivered via Royal Mail First Class
• Express Delivery (1-2 working days)
  • £6.95 flat rate
  • Order by 2pm for next working day delivery
  • Delivered via DPD

International Shipping

We ship to selected European countries. International shipping rates and delivery times vary by destination:

• European Union
  • Standard Delivery (5-7 working days): £9.95
  • Express Delivery (3-4 working days): £14.95

Please note: Some countries have restrictions on importing seeds. Customers are responsible for checking their country's import regulations.

Order Processing

• Orders are processed Monday to Friday, 9am to 5pm
• Most orders are dispatched within 24 hours
• Orders placed after 2pm will be processed the next working day
• Weekend orders are processed on Monday

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with:

• Tracking number
• Link to track your delivery
• Estimated delivery date

Delivery Issues

If you experience any issues with your delivery, please contact our customer service team:

• Email: ask@cottageseeds.com
• Phone: +442030967284
• Address: 23 Chepstow Cres, London W11 3EA, UK

Additional Information

• Delivery Restrictions

  We cannot deliver to PO boxes or BFPO addresses. Some remote UK locations may require additional delivery time.

• Safe Delivery

  All our seeds are carefully packaged to ensure they arrive in perfect condition. We use protective packaging materials and moisture-resistant envelopes.

• Environmental Commitment

  We use recyclable and biodegradable packaging materials wherever possible, supporting our commitment to environmental sustainability.